Staybridge Suites Chicago O'Hare - Rosemont by IHG

When I arrived at the airport, my wallet and phone were stolen. My license, debit cards and other stuff was gone. I remained calm and proceeded to the hotel. The hotel worked with me to be able to verify who I was and check me & my daughters in. This process alone exceeded my expectations. The shuttle driver even took me back to the hotel to help me look for my wallet. Our stay was amazing. Our suite was the cleanest hotel room that I have ever been to. it had a kitchen in the room. I happily cooked every day. Lol They treated myself and my daughters with such care the entire time. The breakfast and appetizer buffets made my entire trip! Lol Best food! Since I am disabled, the staff brought my tray up to my room for me. I think his name was Steven in the Great Room. Such a heart to serve. Then, I would often sit in the lobby in front of the fireplace, relax and even do some business work online. I have never felt so valued and loved by strangers. I would love to partner with them in the future for my skincare line. I have been looking for businesses in Chicago to partner with. Staybridge Rosemont is a winner by far. I will always recommend this hotel to everyone. I will always stay there when I come into town. BEYOND HIGHLY RECOMMENDED!

- Convenient airport shuttle, call and check with hotel how far out the shuttle is after landing. It's supposed to start from hotel every 30 mins at :00 and :30 and takes about 10-15 mins. - Quiet room, good size, nice toiletries - Regular breakfast options - Free and good self laundry, need to buy only detergent - Good eating options nearby - can take shuttle to airport and catch blue line to city and return same way

I unexpectedly had to spend the night in Chicago when my flight was delayed. My experience with many airport hotels has been that they are - not to put too fine a point on it - awful. Dirty. Overpriced. Need updating. This is a well-maintained and updated hotel. The staff is wonderful, helpful, friendly, and welcoming. They do everything to accommodate you with a big smile and warmth. The airport shuttle comes every half hour. They also have a little market so I was able to have hot chicken noodle soup and a beer before bed. The suite includes a kitchen that you could cook in if you wanted. The pool is a nice size, bright, with big windows. After an exhausting experience at O’Hare, I got a good rest, a nice swim, and easy, timely, hassle-free transportation to and from the airport. The breakfast was standard hotel fare, nothing special: scrambled eggs, yogurt, bread and pastries, cereals, waffles. The coffee was good. You can’t go wrong!

Lovely spacious rooms with a large soft bed. We made use of the small gym and had a decent breakfast. The rooms have tons of USB charging points!

We liked it was close to O’hare Airport and free shuttle was available. Pick up and driver were very good. Room was large and comfortable. Bed was heaven after a long international flight. Evening meal was available onsite. Husband happy watching flights take off and land from his bed !