Overall it was a very pleasant stay. The Hotel is ideally placed for a business trip around the O'Hare Airport. Very convenient and the shuttle to the Airport also worked fine (I only used the shuttle going back as I directly went to a meeting upon arrival so I cannot judge pick-up). Breakfast was nice and diverse for American standard. All you needed. Even fresh fruits and the like. The lady doing the service was very nice and friendly. I cannot say that things were not replenished after nine. Once the fruit was gone but I pnly had to ask and immediately a fresh plate was brought. And they ALSO had real porcelain. Not ONLY the crappie plastic throwaway you often get in American Hotels (Although they had that as well). The gym was also well equipped for my needs. Room was nice and spacious and well equipped. All very satisfying
Judy
agosto de 2023
Booked through a third party site without a problem. Extra amenities (extended parking, two way airport shuttle) were easy to add and met expectations. Note that you must call the hotel for a pickup shuttle at door #2. Prompt and efficient service all around. Highly likely to stay here again with the convenience of staying so close to O’hare.
Cassandra
setembro de 2023
We wanted a hotel close to the airport. This was right by the rental car return. So easy to drop it back. The hotel was extremely clean and attractive upon entry. We were super early but they sill tried to get our room for us but we decided to go into town for lunch instead. Our room was perfect. A nice size with an L shaped couch and very comfortable king size bed. Pillows were even labelled soft and firm. Excellent shower. Must give a shout out to Gordon. Such a sweetheart and so customer oriented.
E
agosto de 2023
staff was very accommodating . I had booked a king size suite for 3 nights. when I arrived it was after 5 in the afternoon and the room wasn't ready. After waiting for 1/2 hr the front desk upgraded me to a king Penthouse. very surprised and appreciative of the upgrade and it made my 3 night stay much better.
Mike
setembro de 2023
The staff were friendly and knowledgeable. The rooms clean and quiet. The pool was nice. They have multiple areas that you can sit at both inside and out. Easily accessible via the free shuttle to and from the airport. This is my 2nd stay in a month and will definitely book again.
Leah
setembro de 2023
It's an ok hotel if you need to stay near the airport for a night and don't what to go anywhere. The location is remote, but they have a good restaurant.
Peter
setembro de 2023
The overall stay from checking in to checking out was easy
Inekka
setembro de 2023
Location - near the airport; taxi fare was fair; cleanliness was evident everywhere I roamed; staff was helpful & friendly
Josephine
agosto de 2023
Very clean, room had amenities needed and staff was attentive to all needs
Anonymous
agosto de 2023
Well appointed and modern Really just there over night
Anita
agosto de 2023